Terms and Conditions

Legal Notices

Multiple Sclerosis Australia maintains this web site (“Site”) for your information, education and communication. Please feel free to browse the Site. If you are browsing this Site as a non-commercial consumer, you may download material displayed on the Site for your non-commercial, personal use only. This includes PDF (Adobe Acrobat) documents, RM (RealAudio and RealVideo) and ASF (Windows Media) files marked for viewing/listening to. Your access and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions below.

Terms and Conditions

The information contained in the MS Australia web site is presented for the purpose of educating consumers on multiple sclerosis (MS) and MS Australia’s services and activities. Nothing contained in the Site is intended to be instructional for medical diagnosis or treatment. The information should not be considered complete, nor should it be relied on to suggest a course of treatment for a particular individual. It should not be used in place of a visit, call, consultation or the advice of your physician or other qualified health care provider. You should never disregard medical advice or delay in seeking it because of something you have read in the Site.

MS Australia makes no warranties or representations as to its accuracy or completeness and MS Australia specifically disclaims any liability or responsibility for any errors or omissions. Neither MS Australia nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, special, punitive or exemplary damages or any loss of business, interest, revenue or profit arising out of your access to, or use of, or inability to use or access, the Site.

Privacy Statement

MS Australia is committed to safeguarding consumer privacy on this site and any personal information provided to us. We operate under a strict set of security measures and comply with the Australian Privacy Principles privacy policy (APP privacy policy). Please refer to our Privacy Policy.

Social Media Terms of Use

When engaging with our (MS Australia) social media platforms, you are agreeing to comply with the following terms of use:

You are encouraged to represent your own views and not to impersonate or falsely represent any other person;

If you disagree with a person’s comments or a post, please refrain from making it personal in anyway.

Please do not:

  • use inappropriate language or post inflammatory remarks or defamatory comments
  • post material that infringes on the intellectual property rights of others;
  • promote commercial interest or requests for money in your posts;
  • include personal information or email addresses; and
  • Make any recommendations on medications or treatments.
  • Inappropriate posts will be deleted and repeat offenders will be blocked and reported as abuse to Facebook administrators.


Features and specifications of products or services described or depicted on the Site are subject to change without notice. All measurements are approximate. MS Australia reserves the right to withdraw, suspend or discontinue any functionality or feature of the Site.

MS Australia may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and Conditions, you should therefore periodically visit this document.


MS Australia assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Other Web Sites

MS Australia is not responsible for the accuracy of any hyperlinks, content, or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on the Site. Your linking to any other site is entirely at your own risk. While MS Australia may provide links on this Site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content on the site. MS Australia disclaims all warranties, express and implied, as to the accuracy, validity, legality and otherwise of the materials or information contained on such sites.


All material on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site. Additionally, you may not distribute or transmit, modify, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, video and programming code that makes up the web pages, without MS Research Australia’s express written permission.

Materials displayed on the Site are either the property of, or used with permission by, MS Australia. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statues.

If you have enquiries regarding our copyright policy, please contact MS Australia at info@msaustralia.org.au or 1300 010 158.

Refund Policy

Your decision to donate to MS Australia is appreciated, like any tax-deductible charitable contribution, any on-line contribution made to MS Australia cannot be cancelled or returned once it has been approved and completed. You can ensure that the donation is accurate by referring to the tax deductible receipt which will be issued to you by email. If you have any queries please contact us using the details below or email via the enquiry form.

MS Australia
Level 19, 100 Miller Street
North Sydney NSW 2060

Local call: 1300 010 158 


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Terms and Conditions